A group of people working at Monzo

Browse through some of the talented people who've worked at Monzo.

All Functions

Luke Leighfieldperson link

Marketing

London (Open to remote)

I'm a senior writer with ten years of experience, open to freelance and full-time roles....

Naomi Austinperson link

Product Design & User Research

London (Open to relocation & remote)

Ataul Munimperson link

Engineering, Mobile

London (Open to remote)

Guillermo Orellana Ruizperson link

Engineering, Mobile

Remote (Open to remote)

Monzo Highlights:
  • Increased engagement resulting in doubling Monzo main account users, gaining great press coverage.
  • Made changes causing a decrease of users contacting support during signup from 7.5% to 2.2%.
  • Led the implementation and released a migration to new APIs, enabling the usage of Face Unlock in the Android app.

Jacq Bridgeperson link

People

London (Open to relocation & remote)

Monzo Highlights:
  • Optimised key processes including pay and performance calibration for over 1500 Monzonauts in the UK and US.
  • Owned key vendor relationships for the People discipline, negotiating contracts and providing feedback to improve their platforms.
  • Recognised as outstanding in our company rewards process as a member of customer operations.

Over my time at Monzo I have taken on a wide range of projects and as a result developed a multitude of skills. The skil...

Marius Serbanperson link

Engineering, Mobile

London (Open to remote)

Monzo Highlights:
  • Built the foundations and brought the business banking product to life.
  • Launched Monzo's own chat platform replacing Intercom and shipped automated interactive chat messages on the platform, helping the company scale fast.
  • Helped fellow iOS engineers tackle technical debt by setting up a process to prioritise it and track progress of repaying it.

I’ve been building iOS apps over the past eight years. I've been passionate about technology for as long as I can rememb...

Adam Caseperson link

People

Cardiff (Open to relocation & remote)

Monzo Highlights:
  • Office Move – Taking the lead on our office move from a self-managed site with a 50 person capacity to a site for a capacity of 350 people; inc. looking for the new space, researching fitters and vendors, co-ordinating the move and engaging our people along the way.
  • Onboarding – Setting up c.600 new starters for success within the Bank, by supporting new colleagues to build connections with each other and the wider company through engaging, innovative training and workshops; delivered face-to-face and remotely.
  • Flexible Working Requests – Managing end-to-end c. 500 flexible working per year to support colleagues achieve a work/life balance.

A loyal, enthusiastic and motivated person within the HR function with an outstanding track record in Office Management ...

Amelia Ikedaperson link

Engineering, Backend

UK/Remote (Open to relocation & remote)

I'm an engineer with experience in financial systems and distributed system design....

Emily Barrettperson link

Marketing

London (Open to relocation & remote)

Monzo Highlights:
  • Year in Monzo shows you insights into how you spent, saved and shared money with friends. We wanted to create an experience that felt personal, but could scale to millions of users. An experience that gave people positive and shareable insights into their money, without being overly judgemental or creepy.
  • Lots of new customers were contacting us with questions about their cards. I wrote some in-app reminders to tell people when their card was on the way, and nudged them to activate it when it arrived. Customer queries about card delivery dropped 39% and calls dropped 50%. And card activations increased 19%.
  • Borrowing money is traditionally a stressful experience, with the industry’s hidden fees, sneaky terms and jargon-filled communication.

Hey, I'm a writer and trainer 👋...

Chris Bashaperson link

Product Design & User Research

London (Open to remote)

Monzo Highlights:
  • Led the design of many improvements to internal tooling, simplified and reduced friction in the interactions between customers and support staff.
  • Overhauled tooling responsible for identifying money laundering and other financial criminal activity, as well as reporting crimes to the National Crime Agency.

I’m an impact driven product designer with a goal to create solutions that will solve real-world problems. In my 4+ year...

Nifemi Olaopaperson link

Recruitment

London (Open to remote)

Monzo Highlights:
  • Sourced and successfully hired key leadership roles within Monzo including Treasurer, Global Head of Financial Crime, Head of Payments and Governance Directors
  • Created ‘diversity and inclusion within hiring' resource hub, outlining inclusive practices for each stage of the hiring process

Experienced Recruiter and Diversity and Inclusion advocate with a demonstrated history of hiring and implementing inclus...

Bryn Taylorperson link

Product Design & User Research

Copenhagen (Open to remote)

I’ve been designing digital products for over 7 years. I’m moving to Copenhagen on the 28th of August. I’ve led design f...

Jarno Wolfperson link

Product Management

London (Open to relocation & remote)

Monzo Highlights:
  • Building cash referrals as a viral mechanic and acquisition source
  • Building Get Paid Early, Salary Sorter and Bills Pots to drive main account usage
  • Shipping the first production machine learning model as part of effective Fincrime warnings

Slawomir Biernackiperson link

Engineering, Backend

London (Open to relocation & remote)

Monzo Highlights:
  • Delivered first credit score product at Monzo
  • Owned core lending services
  • Made loan application decisions transparent to Monzo customers

I'm a software engineer focused on building scalable systems and robust processes. Experienced in building platforms and...

Naji Esiriperson link

Community

London (Open to relocation & remote)

Monzo Highlights:
  • Creating and piloting Banking 101, Monzo's financial education curriculum
  • Organising Monzo Investival 2019 - our biggest ever community event, especially for crowdfunding investors.

An empathetic and conscientious financial inclusion specialist with 4 years experience building community at Monzo. Focu...

Yvonne Wiecekperson link

COps

Belfast (Open to relocation & remote)

Joel Overtonperson link

Engineering Management

London (Open to relocation & remote)

Monzo Highlights:
  • I improved on our hiring and onboarding processes to help us bring in some incredible senior engineers, make offers more consistently, and stay on top of a huge volume of candidates as Monzo quadrupled in size. 🌊
  • I helped to evolve Monzo's engineering progression framework to be more inclusive of everyone in engineering as our team grew and diversified. 📈
  • I had the privilege of supporting and coaching dozens of engineers of all levels, as they grew professionally at Monzo and tackled the most challenging and impactful work of their careers. 🙌

I was a Senior Engineering Manager at Monzo from July 2018 – July 2020. I managed Backend Engineers, Web Engineers, and ...

Sally Laitperson link

Engineering Management

Suffolk, UK (Open to remote)

Monzo Highlights:
  • On the leadership team for Operations Collective, responsible for Engineering. Managed 4 managers and approx. 40 engineers across 6 teams.
  • Discipline lead for web across all of Monzo
  • Delivered the redevelopment of Monzo's engineering progression framework

I'm an experienced engineering leader most recently working in the Engineering Director role for Monzo's Operations Coll...

Fe Masonperson link

Engineering, QA

London, UK (Open to relocation & remote)

Monzo Highlights:
  • Implemented a company-wide bug reporting and triaging process as part of a issue tracking & product ownership initiative.
  • Led the development of the Operations unit quality & testing strategy for web & mobile platforms - determined opportunities and implemented solutions in consultation with teams.
  • Developed a Cypress test suite which introduced end-to-end tests into Monzo's internal Ops system.

🧪 I’m a technical Software Test Engineer with 4 years experience, Previously I have worked for eBay, BookingBug and Fes...

Ella Johannyperson link

People

London (Open to relocation & remote)

Monzo Highlights:
  • I've had the chance to onboard, train and mentor so many Monzonauts and support dozens of managers during in my time at Monzo. It's been by far the most rewarding aspect of my work, and enabled me to meet a bunch of really amazing humans.
  • Set our strategy on international working: opened new payrolls, created all our international people policies, worked cross-functionally with our Legal, TechOps, Risk & Compliance, Security teams, defined how IR-35 works for Monzo and trained the team along the way.
  • Scaling Customer Operations: scaled our recruitment processes for Ops, hired 200 new Customer Operations people and hired/trained new team members to build the team!

People & Ops person with experience in all aspects of the People lifecycle: Hiring, People Ops and People advising/partn...

Greg Spiersperson link

Engineering, Mobile

Durham, UK (Open to remote)

Monzo Highlights:
  • Restructured and adapted the iOS app to enable Monzo to launch a prepaid card in the USA all without having any disruption to the core UK business.
  • Coached and mentored fellow iOS engineers on architecture best practices to allow for better unit testing and more test coverage.
  • Worked on a core payment flow in the app to modernise it and introduce additional fraud checks and feedback to the customer.

I’ve had a long career as an iOS engineer, and have been very active in the iOS community. I have a history of shipping ...

Eduard Schikurskiperson link

Engineering, Web

London (Open to remote)

Monzo Highlights:
  • Joined as the first web engineer when the company had only 20 employees, and supported various restructuring efforts during its growth to over 1500 employees.
  • Tech Lead for the internal tools that power Monzo's award-winning customer support in a way that allowed us to scale from zero to almost 900 support agents in an efficient, safe and delightful way.
  • As part of the leadership team, defined product and tech vision for customer operations and the web discipline and led the introduction of the Web Platform team whose mission is to "do web well at scale" with an initial focus on improving web accessibility and reducing friction in the deployment process.

I'm looking for a senior or staff-level web engineer or tech lead role. A bit about me:...

Erin Shepherdperson link

Engineering, Backend

Berlin (Open to remote)

Monzo Highlights:
  • Architecting & Designing Monzo’s 3DSecure v2 processor, and delivering one of the industry’s best customer authentication experiences
  • Implementing Monzo’s PSD2 “Strong Customer Authentication Ruleset”, including to-this-day unique processes for customers who find themselves at non-conforming terminals
  • Doing lots of small and large behind the scenes tweaks to our card processing team to deliver customers a payment experience that “just works”

I’m an engineer that specializes in navigating and distilling complicated systems, specifications and situations at spee...

Jamie Morrisonperson link

Product Management

London (Open to remote)

Monzo Highlights:
  • We reduced the proportion of people needing to contact customer support during signup by 70% (from 7.5% to 2.2%) without harming signup conversion rate. We did this by treating customer service conversations as a log of problems people had with the signup process, and systematically solving them by identifying relevant screens in the signup flow, and improving them such that the problem should no longer arise (e.g. by making the instructions clearer).

I thrive at the intersection of product and data; I am most effective when spending time deriving insights from quantita...

Harpreet Purewalperson link

Product Design & User Research

London (Open to remote)

Maria Stylianouperson link

Engineering Management

London (Open to remote)