Joined as the first web engineer when the company had only 20 employees, and supported various restructuring efforts during its growth to over 1500 employees.
Tech Lead for the internal tools that power Monzo's award-winning customer support in a way that allowed us to scale from zero to almost 900 support agents in an efficient, safe and delightful way.
As part of the leadership team, defined product and tech vision for customer operations and the web discipline and led the introduction of the Web Platform team whose mission is to "do web well at scale" with an initial focus on improving web accessibility and reducing friction in the deployment process.
I'm looking for a senior or staff-level web engineer or tech lead role. A bit about me:...