I've had the chance to onboard, train and mentor so many Monzonauts and support dozens of managers during in my time at Monzo. It's been by far the most rewarding aspect of my work, and enabled me to meet a bunch of really amazing humans.
Set our strategy on international working: opened new payrolls, created all our international people policies, worked cross-functionally with our Legal, TechOps, Risk & Compliance, Security teams, defined how IR-35 works for Monzo and trained the team along the way.
Scaling Customer Operations: scaled our recruitment processes for Ops, hired 200 new Customer Operations people and hired/trained new team members to build the team!
People & Ops person with experience in all aspects of the People lifecycle: Hiring, People Ops and People advising/partn...